Mortgage Servicer Accuses Payment Processor Of Misusing Customer Data

(October 11, 2023, 3:54 PM EDT) -- DALLAS — A mortgage payment processor misused a mortgage servicer’s customer data when it conducted quality assurance (QA) testing with customers’ nonpublic, personal information while in a live production environment rather than a walled-off testing environment, the mortgage servicer alleges in a complaint filed in a federal court in Texas....