Cigna Denies Claims In Bulk Through Algorithm, California Class Action Alleges

(July 25, 2023, 2:03 PM EDT) -- SACRAMENTO, Calif. — Health insurer Cigna Corp.’s algorithm instantly rejects hundreds of thousands of claims without ever reviewing them and with the company’s knowledge that only a miniscule percentage of claimants will ever challenge the decisions, insureds allege in a July 24 class action filed in the U.S. District Court for the Eastern District of California alleging violation of California regulations and the state’s unfair competition law (UCL)....