2nd Class Action Targets Cigna’s Alleged Use Of AI In Denying Claims

(September 8, 2023, 4:14 PM EDT) -- NEW HAVEN, Conn. — Health insurer Cigna Health and Life Insurance Co. denies claims en masse using artificial intelligence (AI) knowing that most insureds will either forgo care or not spend the time on an appeal, plaintiffs allege in a putative class action filed in Connecticut federal court....