2 Of 3 Consumers Ordered To Arbitrate Claims In Class Suit Over No Airline Refunds

Mealey's (November 6, 2020, 1:20 PM EST) -- FORT WORTH, Texas — Two of three named consumers in a putative class complaint accusing American Airlines Inc. of failing to refund customers for flights canceled due to the novel coronavirus pandemic were ordered Nov. 2 by a federal judge in Texas to arbitrate their claims due to arbitration agreements with the online travel agencies (OTA) through which they purchased their tickets (Lee Ward, et al. v. American Airlines, Inc., No. 20-371, N.D. Texas)....