Therapy App Automatically Charged Fees But Didn’t Provide Service, Plaintiff Says

(March 17, 2023, 1:26 PM EDT) -- SAN JOSE, Calif. — A plaintiff filed a putative class action in California federal court accusing an online therapy service of violating California’s unfair competition law (UCL) by requiring users to pay before providing any therapy services, charging automatic renewal fees without notice and allowing users’ credits to expire before any therapy sessions take place....