PPE Retailer Ordered To Refund Up To $14.6 Million For Violations Of FTC Act

Mealey's (August 2, 2022, 9:20 AM EDT) -- ST. LOUIS — Upon reconsideration of a motion by the Federal Trade Commission for summary judgment against a personal protective equipment (PPE) retailer in the commission’s action alleging that the retailer violated the Federal Trade Commission Act (FTC Act) and the Mail, Internet, or Telephone Order Merchandise Rule (Merchandise Rule) in failing to fulfill orders within the retailer’s advertised timeframe during the early months of the COVID-19 pandemic after the parties failed to reach an agreement as to equitable monetary relief, a Missouri federal judge on July 14 granted the motion in all respects and ordered $14,651,185.42 to be placed in escrow to satisfy customer refund requests....