(November 6, 2019, 9:45 AM EST) -- CHICAGO — An Illinois appeals panel on Nov. 4 affirmed a lower court’s ruling that an insurer has a duty to defend its insured against an underlying class action alleging violations of the Chicago Residential Landlord Tenant Ordinance but that its refusal to provide a defense did not constitute bad faith (Evergreen Real Estate Services LLC v. Hanover Insurance Company, et al., No. 1-18-1867, Ill. App., 1st Dist., Div. 1, 2019 Ill. App. LEXIS 868)....